In Windows 10, Cortana integrates with the operating system’s local search feature to help you find local files and settings, and also with Bing to offer relevant search results from the web to answer any questions. Mostly windows 10 users use the Cortana search to search Programs and personal files. Microsoft has designed Cortana as part of the next generation of search, which is about getting personal results and giving you things based on knowing your patterns without you having to ask.

On windows 10 we can use this Cortana search by directly clicking on the task bar Cortana search bar or by saying “hey Cortana”. And there is a shortcut key (Windows key + Shift + C) to open this Cortana search, But recently some users reported they are not able to use the Cortana Search “ they said like that the Cortana Search was freeze and unable to click on start menu also. There was no response form the Cortana Search and Start Menu.

Find the Solutions below to fix the Cortana Search not working issue.

Solution 1: Run the windows Troubleshooter.

This is the simplest solution, Windows have inbuilt troubleshooter in which you can easily find and fix the issue.

  • Go to windows setting from the start menu in your case the start menu won’t work so right click on the task bar and select taskbar settings.
  • From Taskbar settings click on Home and then Update and Security, From left panel you can find the Troubleshoot.

Running the Troubleshooter-Cortana Search not working

  • Click on Troubleshoot and find Search and Indexing.
  • Run the Troubleshooter, mostly this will fix the issue, if it’s not follow the remaining resolutions.

Solution 2: Restart windows explorer

Windows Explorer is kind of file manager which manages files, folders and network connections, as well as search for files and related components. In windows 10 Windows Explorer may get hang sometimes and may cause windows search and start menu freeze or hang. You can fix this issue by restarting the windows explorer

  • Right click on the Task Bar and select task manager.
  • And click on Process Tab, search for windows explorer and restart the windows explorer.

restarting windows explorer from taskmanager-Cortana Search not working

Solution 3: Restart windows Search Services.

Restarting the windows services is one of the best solution to fix any windows related Issues. You may wonder why? Because Windows Services are a core component of the Microsoft Windows operating system and enable the creation and management of long-running processes. It’s not a regular software, windows services can start without user intervention and may continue to run long after the user has logged off. Cortana search is basically related to windows search service that can run whenever the user logged in, sometimes this service won’t start automatically, so we have to check the windows services and need to start the windows search services.

  • Go to Run command and type services.msc.
  • Search for windows search service, click on it and restart the service.

opening windows search services-Cortana Search not working

  • If the service is already started, right click on the windows search service and choose properties.
  • In general tab select the startup type as Automatic. Click on OK.

changing the stratup type to automatic-Cortana Search not working

  • Restart the system once mostly this solution will fix the issue.

Solution 4:  Restart the Cortana Process.

The Cortana is a program which causing the Issue we can restart the Cortana Process to check the issue. You can see the Cortana process in task manager processes Tab.

  • Go to the task manager
  • Click on process Tab and check for Cortana process and click on end task and start the Cortana Process again.

restrating the cortana search-Cortana Search not working