Recently many users reported that OneDrive is getting crashed and the files are not getting synced issue in our organization. Mostly this issue occurs for business account OneDrive users, Microsoft updated this issue in Microsoft 365 Health dashboard. “Some users may not see files in the OneDrive for Business shared folder when using the modern experience”. Some users reported that the OneDrive folder is automatically closing, If you are facing similar issues with OneDrive, then this article is intended to help you to fix OneDrive is getting Crashed and not getting synced issue.
Fix OneDrive is getting Crashed and not getting synced issue:
Sometimes OneDrive fails to sync or the app won’t launch as you expected. This kind of issue occurs due to corrupted files or cache. As a part of troubleshooting, before reinstalling or uninstalling the OneDrive, you can try to reset the OneDrive.
Resetting OneDrive will Kill all OneDrive processes and Start the OneDrive automatically, it will disconnect all your existing sync connections and resync all your files back. If you are facing any OneDrive Sync issues then reset the OneDrive to fix it, follow the below-mentioned steps to Reset OneDrive in Windows 11/10.
Open Run Command by pressing Windows + R and Copy-paste the following command in the Window, then press OK.
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
If you got any “Windows Cannot find error” message, then try the following command.
Open Run Command by pressing Windows + R and Copy-paste the following command in the Window, then press OK.
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
If you got the error again then try the following command.
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
If you are using the OneDrive Store app, which is downloaded and installed from Microsoft Store then try the following steps to reset OneDrive.
Open Run Command by pressing Windows + R and type apps:onedrive.
Go to App Settings and scroll down the list and select Reset.
Once you initiate the Reset OneDrive will automatically close and reappear in the System Tray, and the sync will initiate automatically.
Note:
Resetting OneDrive disconnects all your existing sync connections (including personal OneDrive and OneDrive for work or school if set up). You won’t lose files or data by resetting OneDrive on your computer.
If you had chosen to sync only some folders before the reset, you will need to do that again once sync has been completed.
Read Also:
How to Stop Files from Saving to OneDrive?
How to Disable OneDrive in Windows 11?
How to Remove OneDrive from File Explorer Navigation Pane?
How to fix OneDrive Backup tab is missing from Settings?
Fix There was a problem signing you in onedrive 0x8004da9a
